Marketing teams observe a significant development: generative AI platforms change how people search for information. Gartner predicts that traditional search engine volume will decline by 25% by 2026¹, whilst platforms like ChatGPT already record 800 million weekly users and Perplexity processes 780 million monthly queries. A Gartner survey shows that 79% of respondents expect to use GenAI-enhanced search within the next year².
This development expands the horizon for content strategies. Whilst companies invested in rankings and organic traffic for years, visibility increasingly emerges through integration into AI-generated answers. The zero-click reality takes shape: ChatGPT, Claude, and Perplexity answer complex questions directly, without users needing to visit websites. Marketing professionals face the question: How does my brand expand its visibility when users increasingly obtain information through generative systems?
SEO strategies must adapt because information search has expanded. Whilst traditional search engine optimisation relies on indexing through web crawlers and SERP positioning, generative systems function via training data and retrieval models. The customer journey changes gradually: alongside the established path "question → link list → selection by user", contextualised answers emerge directly in AI interfaces, complementing existing search paths.
This development becomes particularly relevant for B2B companies with established content strategies. Traditional keywords remain important but are complemented by semantic authority and model-based trustworthiness. The previous logic "good content + technical optimisation = organic traffic" continues to function but must be expanded by the question: "Is my content recognised by generative systems as a reliable source?"
Marketing teams develop new control mechanisms for visibility. Whilst SEO success was measurable and plannable, with GEO the models decide about relevance and integration of brand content. This complement requires expanded thinking and strategies that do not replace existing SEO investments but meaningfully supplement them.
Generative Engine Optimization (GEO) targets visibility in AI systems, whilst SEO focuses on search engine rankings. The difference lies in the underlying mechanisms: SEO optimises for algorithms and crawlers, GEO for integration into generated answers and retrieval systems.
The target platforms differ substantially. SEO primarily addresses Google and Bing, GEO addresses ChatGPT, Claude, Perplexity, and similar generative systems. Whilst SEO relies on SERP position and snippet presence, GEO concerns integration into contextualised text answers that synthesise various sources.
Content requirements shift their focus. SEO still requires HTML structure, meta tags, and backlinks. GEO additionally requires clearly understandable texts that function without visual navigation, as well as reliable sources and context-capable content. Keywords are not replaced but complemented by semantic clarity and contextual coherence. A research study from Princeton, Georgia Tech, and the Allen Institute for AI shows that GEO methods can increase visibility in generative answers by up to 40%³.
Success measurement evolves from rankings and clicks to references in answers and qualitative brand perception. Whilst SEO success is measurable through traffic metrics, GEO strategies additionally evaluate presence in generated content and the quality of source integration.
Target platforms: SEO optimises for classic search engines like Google and Bing, GEO for AI search like ChatGPT, Claude, and Perplexity.
Content focus: SEO requires keyword density and backlinks, GEO semantic clarity and context-capable content.
User journey: SEO leads via link lists to the website, GEO delivers direct answers in the AI interface.
Success measurement: SEO tracks rankings and traffic, GEO evaluates references in AI answers.
Persistence: SEO requires continuous updates, GEO content remains anchored in models medium-term.
Acht Länder, acht unterschiedliche Marketing-Prozesse – vor dieser Situation steht Manpower. Die Folge: Uneinigkeit darüber, welche Leads Priorität haben, sowie erschwertes Benchmarking und Austausch über Best Practices.
Um internationale Vergleichbarkeit zu schaffen und Lernprozesse im Unternehmen anzuregen, will das nordeuropäische Marketing-Team um Projektleiterin Tina Hingston ein länderübergreifend konsistentes Lead Scoring und Reporting einführen. Dafür holt sie sich Unterstützung des Strategiepartners andweekly.
Von der herausfordernden und zeitaufwendigen Rekrutierung geeigneter Fachkräfte sind Unternehmen in vielen Branchen und Regionen betroffen. Das Ziel von Manpower ist es, dem Personalmangel weltweit mit innovativen Lösungen zu begegnen. Die ManpowerGroup mit Hauptsitz in den USA und Niederlassungen in rund 80 Ländern zählt zu den weltweit führenden Unternehmen in der Personalbranche.
Kerngeschäft ist die Vermittlung von Fachkräften aus zahlreichen Branchen an Unternehmen, die sich nicht mit zeitaufwendigen Rekrutierungsprozessen beschäftigen wollen. Darüber hinaus hilft Manpower, kurzfristige Personalengpässe zu überbrücken und Produktionsspitzen mit geeigneten Human Resources auf Zeit abzufedern. Zum Unternehmen gehören zahlreiche Tochterunternehmen – darunter auch der IT-Dienstleister Experis, den wir bereits bei seiner Marketing-Strategie unterstützt haben.
Die ManpowerGroup unterhält in jedem Land ein eigenes Marketing-Team, das individuelle Ansätze im Online-Marketing verfolgt. Zwar wurde HubSpot als All-in-one-Plattform für Marketing in den meisten Landesgesellschaften etabliert, doch das HubSpot-Knowhow und der hinterlegte Lead-Management-Prozess sind sehr unterschiedlich.
Das Problem bei Manpower: Die uneinheitlichen Marketing-Prozesse der Landesgesellschaften führen zu inkonsistenter Lead-Qualifizierung: Ein Lead, der in einer Landesgesellschaft als Sales Ready eingestuft wird, kann in einer anderen als Marketing Qualified Lead (MQL) eingestuft werden.
Daraus ergeben sich für Manpower folgende Herausforderungen:
Mangelnde Vergleichbarkeit. Unterschiedliche Definitionen und Prozesse machen es schwierig, die Leistung und Effektivität von Marketing-Aktivitäten zwischen verschiedenen Landesgesellschaften zu vergleichen. Ohne einheitliche Standards können sie Best Practices nicht identifizieren und erfolgreiche Strategien kaum replizieren.
Schwierigkeiten bei Zusammenarbeit und Kommunikation. Inkonsistente Definitionen führen immer wieder zu Missverständnissen und Fehlkommunikation zwischen Marketing- und Vertriebsteams, insbesondere wenn diese länderübergreifend zusammenarbeiten.
Verpasste Verkaufschancen. Unterschiedliche und nicht immer optimale Definitionen von MQLs und SQLs bewirken, dass Mitarbeitende bestimmte Leads unter- oder überschätzen. Falsche Prioritäten in der Lead-Bearbeitung kosten wiederum wertvolle Ressourcen.
Standardisierung der Marketing-Automatisierungsprozesse für eine nahtlose Customer Journey in den verschiedenen Manpower-Landesgesellschaften
Entwicklung homogener Dashboards auf globaler Ebene zur einheitlichen Erfassung, Analyse und Vergleich der Performances von Marketing-Kampagnen
Optimierung der CRM-Strategie durch Implementierung von Best Practices für Lead-Erfassung, -Qualifizierung, -Scoring und Reporting mithilfe des HubSpot Marketing Hub
Erzielung von Effizienzgewinnen durch Reduzierung von Inkonsistenzen zwischen den Landesgesellschaften
Erhöhung der Transparenz zwischen den Landesgesellschaften hinsichtlich Lead-Generierung, Lead-Qualität und Marketing-Performance zur Verbesserung der Entscheidungsfindung und Performance
Algorithmic Brand Equity describes a brand's ability to be anchored in models' knowledge databases and integrated as a trustworthy source. This develops into an important strategic asset because brand reputation no longer emerges only with customers but also in AI systems.
Algorithmic Brand Equity manifests concretely in whether a company is consistently mentioned for industry-specific questions. When someone asks about "B2B marketing automation tools", certain providers regularly appear in answers – others, despite comparable performance, do not. This anchoring emerges through repeated presence in high-quality sources that models process during training and in retrieval processes.
Marketing professionals can establish thought leadership in new contexts. Content integrated by GenAI models contributes to opinion formation – particularly for complex questions or in early decision phases. Regular mention in generative answers strengthens perception as a relevant and reliable source.
Reach extends beyond traditional search channels. GEO content is also integrated when users are not specifically searching for a provider – for instance, with general industry questions or challenges. This enables visibility at new customer journey touchpoints that go beyond traditional search paths.
Lead generation functions through contextual answers complementing existing channels. Potential prospects become aware of products or solution approaches without targeted search. This form of indirect customer acquisition gains relevance and should be developed parallel to traditional acquisition channels.
The strategic window for GEO positioning is currently open. Initial data show that large language models already attract significant shares of information search today. Companies investing early can build structural visibility before the market makes broad adjustments.
Whilst many marketing teams still observe the development, early adopters can build experience advantages. GEO visibility can persist medium-term in a model's knowledge databases – subsequent positioning becomes more complex with increasing information density. This persistence distinguishes GEO from SEO, where regular updates and crawls continuously offer new opportunities but also require constant maintenance.
Existing SEO investments form a valuable foundation for GEO strategies. E-E-A-T (Experience, Expertise, Authoritativeness, Trust) becomes the bridge between both approaches. Domain authority and high-quality content developed for SEO form the basis for model-based trustworthiness in generative systems.
Marketing professionals should proceed parallel-strategically: continue SEO as proven foundation whilst simultaneously developing GEO-compatible content formats. This hybrid strategy secures both current visibility and future readiness. The transition occurs gradually, not abruptly – traditional search engines will not disappear but be complemented by new channels.
GEO content fulfils expanded requirements compared to traditional SEO texts. Transformation begins with keyword research: traditional search terms are converted into natural language prompts to test how generative systems respond to typical user questions. Instead of keyword-optimised articles, companies require clearly understandable, context-capable content that functions without visual aids and navigation elements. Semantic orientation does not replace pure keyword density but complements it through comprehensive, differentiated topic presentation.
The transformation of existing content follows recognisable patterns:
Thus GEO content covers the entire customer journey – from awareness questions ("What is...?") through consideration ("How do I choose...?") to decision-stage queries ("Which provider for...?").
Reliable sources and reputation gain importance. Models tend to prefer content on trustworthy domains and content frequently referenced by other sources. Marketing teams should therefore ensure model accessibility: content should be freely accessible and technically indexable without problems, without completely excluding existing paywalls or access restrictions.
Long-term relevance becomes a success factor. Evergreen content like explanatory texts, best practices, or problem-solution articles remain present in models more permanently. This content persistence distinguishes GEO from the constant currency maintenance of traditional SEO, where current news and trends are paramount. Both approaches have their place in a balanced content strategy.
A systematic approach to GEO begins with analysing existing content. Which topics have already built authority? Where does well-founded knowledge exist that could be valuable for generative systems? The audit identifies strengths and gaps in the existing content landscape.
Prioritisation begins with AI Search Analytics: this method identifies semantic gaps between existing content and typical user queries through vector comparison – a matching score matrix shows where content already performs well and where potential lies. Additionally, prompt testing in various systems (ChatGPT, Gemini, Perplexity) determines for which questions the company already appears. These insights feed into content strategy.
The development of GEO-compatible formats considers both semantic clarity and source citations and trustworthiness. Content is structured so it is easily understandable and contextualisable for retrieval systems. This means: clear argumentation, comprehensible structure, factual precision, and unambiguous positioning on professional topics.
Sustainable integration requires adapted processes and governance: content briefs must consider GEO criteria, review processes check citability, and guidelines enable teams to independently create optimised content. Continuous monitoring occurs through regular prompt tests in various systems and model-supported evaluations. How is the company presented for relevant questions? Which content is referenced? Where is there potential for improvement? These measurements complement traditional SEO KPIs and develop further with increasing experience.
No, GEO complements SEO and should be developed in parallel. Traditional search engines remain relevant and continue generating significant traffic. GEO expands visibility by an additional channel that increasingly gains importance. A balanced strategy invests in both approaches.
GEO success manifests in the quality and frequency of mentions in generative answers. Systematic prompt tests in ChatGPT, Gemini, and Perplexity generate a matching score matrix that documents for each piece of content which questions and in which systems it appears as a source. Additionally, referral traffic from AI platforms (where traceable) and brand mentions in authoritative sources can be tracked. New tools like Peec AI, Rankscale, or OtterlyAI develop monitoring functions for AI visibility.
Particularly suitable are: in-depth guides on specific topics, structured FAQs with well-founded answers, problem-solution articles with concrete scenarios, methodical frameworks and best practices, and fact-dense case studies. Evergreen content tends to function better than current news.
Yes, existing high-quality content forms an excellent basis. Many SEO contents can be made GEO-capable through additions: more depth instead of breadth, flowing text instead of lists, contextual scenarios instead of isolated tips, verifiable source citations, and clear semantic structure. Investment in good content pays off in both channels.
The effect of GEO measures varies. New content can appear in current retrieval queries relatively quickly (weeks to months) when originating from trustworthy domains. Anchoring in model training data occurs over longer periods (months to years) and depends on models' update cycles. Early investments build visibility medium-term.
Marketing teams experience a significant transformation in the digital landscape. Generative Engine Optimization develops into an important complement to traditional SEO strategies. Companies now investing in their visibility position themselves as trustworthy authorities in the evolving AI-supported information landscape.
The window for early positioning is currently open. Those acting today build structural visibility and establish their brand as a reliable source in relevant systems. The question is no longer whether, but how quickly GEO becomes a standard element in the marketing mix – and whether your company has already gained experience by then.
Sources
¹ Gartner (2024): "Gartner Predicts Search Engine Volume Will Drop 25% by 2026, Due to AI Chatbots and Other Virtual Agents"
² Gartner (2023): Survey of 299 consumers, August 2023
³ Aggarwal, P., Murahari, V., Rajpurohit, T., Kalyan, A., Narasimhan, K., & Deshpande, A. (2024): "GEO: Generative Engine Optimization." KDD 2024 – Proceedings of the 30th ACM SIGKDD Conference on Knowledge Discovery and Data Mining